Privacy Policy

Welcome to Rangrez Henna. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you and our business.

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data: includes first name, last name, username or similar identifier.
• Contact Data: includes billing address, delivery address, email address and telephone numbers.
• Financial Data: includes payment card details (processed securely via our third-party payment gateways like Razorpay; we do not store this data on our servers).
• Transaction Data: includes details about payments to and from you and other details of products you have purchased from us.
• Technical & Usage Data: includes internet protocol (IP) address, browser type and version, time zone setting, operating system and platform, and information about how you use our website.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you (e.g., processing and delivering your orders).
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., to keep our website updated and relevant, to study how customers use our products).
• Where we need to comply with a legal or regulatory obligation.

We may have to share your personal data with the parties set out below for the purposes set out in Section 3:

• Service Providers: Acting as processors who provide IT and system administration services, delivery logistics, and secure payment processing (e.g., Razorpay, Supabase).
• Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide necessary consultancy and legal services.
• Regulatory Authorities: Who require reporting of processing activities in certain circumstances to protect our business operations.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and whether we can achieve our purposes through other means.

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to request access to your personal data, request correction, request erasure, object to processing, request restriction of processing, and request transfer of your personal data.

If you wish to exercise any of the rights set out above, please contact us. Please note that we may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact our data grievance officer using the details set out below:

Email Address: rangrezstencils@gmail.com